Because of the decrease in international travel over the last couple of months, the postal service doesn’t have enough flights available to carry international letters and parcels.
As of this week, Australia Post can’t process “Economy” class international packages at all. Some premium classes of package, such as trackable services and International Express, are still being accepted at post offices. However, even these more expensive shipping options are experiencing weeks of delays.
Sadly, this means that I simply can’t ship international packages at the moment. I can still ship orders to Australian customers without any problems: domestic packages are being processed and transported as normal. It’s the lack of international flights that is the big problem.
I’ve now turned off all shipping methods for international customers.
The moment that the postal service has resumed international service, I’ll turn international shipping back on. Until then, I can only process orders for Australian customers.
I’m really sorry about that 🙁
In the meantime, please join the SuperHouse Discord chat server and the SuperHouse forum, and join me every Sunday at 10am Melbourne time for a livestream to chat about whatever fun projects we’re working on during the lockdown! This period of isolation can be hard, but we can also use it as an opportunity to connect more online and learn from each other.