I try to respond to comments and answer questions whenever possible, but unfortunately I can only provide personal assistance to paying clients.

I wish that I could personally help everyone who contacts me with questions, but it’s impossible. In fact it’s got to the point that I can’t even read all the messages I get.

As of December 2017 I have 47,724 unread emails, and a good number of them are people asking me to help them with their projects. I have students asking for help with class projects, electrical contractors asking for help with client installations, and hobbyists asking for help with their personal projects.

I also receive technical questions and requests for help through Facebook, Twitter, Slack, YouTube, WeChat, Skype, LinkedIn, and iMessage.

So if I’ve linked you to this page, or I don’t reply to you at all, please don’t be offended.

The reason I make SuperHouse videos is to help people with their projects, because it’s more efficient to help thousands of viewers with each video than to spend the same amount of time answering individual questions privately.

In the few minutes it’s taken me to write this short page I’ve received another 6 emails! I keep going backwards 🙁

4 thoughts on “Assistance

  1. Hi Jonathan

    What din rail relais do you use in your electrical cabinet?
    Can’t seem to find good ones on the internet.


    Jonathan C.

    1. on episode #24, links to relays are provided. Look under Resources.

  2. Hi Jonathan
    Do you sell the Sonoff th10 with the switch firmware installers so I can use GOPO14 and Gnd on the 2.5 jack plug to control a Uk light switch.

    1. I don’t sell the Sonoff, it’s just a device that I like and use myself. It’s possible that I’ll be able to sell them once they have Australian approval, which should be soon. I checked with ITEAD yesterday about approval status and was told they have someone working on it.

      If enough people want them, I could probably provide a “Sonoff customisation” service though, where I sell Sonoffs that I’ve modified by soldering in the programming header and reflashing with new firmware.

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